Frequently Asked Questions
Everything you need to know about bringing Aromatique scents into your home.
What is the average shipping time for my order?
We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days to arrive at your doorstep.
Are your candles and diffusers made from natural ingredients?
Yes, we pride ourselves on using 100% natural soy wax and high-quality essential oil blends that are phthalate-free and vegan-friendly.
What is your return policy if I am not satisfied with a scent?
We offer a 30-day satisfaction guarantee. If you are not delighted with your fragrance, you can return the unused product for a full refund or exchange.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary depending on the destination and are calculated at checkout.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.